Get in Touch With Us

Got a question about betting sites not on GamStop, spotted something that needs updating, or want to tell us about your own experience with one of the operators we cover? This page explains how to reach the team behind Non Gamstop Casinos and what happens once your message lands with us.

The Best Way to Reach Us

Email is the quickest route to a real answer. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to fob you off. We aim to respond within two working days, though during busier periods it can take a little longer.

A short note on what your enquiry is about helps us route it to the right person straight away, whether that's a factual query, a correction, or something more general about how non GamStop casinos work.

What You Can Get in Touch About

  • Questions about our rankings — If you want to know why one operator sits above another, or how a specific welcome offer works, ask and we'll explain our reasoning.
  • Corrections — Offers, terms and licensing details at gambling sites not on GamStop can change quickly. If something on our best non GamStop casinos guide looks out of date, tell us and we'll check it.
  • Suggestions for coverage — Want us to look at a particular payment method, game type, or a new casino not on GamStop that's recently launched? Let us know what you'd find useful.
  • Feedback on an operator — If you've had a good or bad experience with a brand we've featured, your account helps keep our reviews grounded in reality rather than marketing copy.
  • Concerns about your own play — If you're getting in touch because gambling has become difficult to manage, say so in your message. We'll point you towards independent support organisations rather than leave you without a response.

How We Handle Your Message

Every email is read by a person, not a script. We don't use your message for marketing purposes, and we won't add you to any mailing list without you asking us to. If your enquiry relates to an operator directly — a bonus dispute, a withdrawal delay, or an account issue — we'll point you to that operator's own support channels and complaints process, since we're an independent comparison site and not the casino itself.

Before You Write In: Common Questions Answered Elsewhere

A few things come up often enough that it's worth checking our other content first, in case it saves you a round trip:

  • Full mini-reviews, editorial ratings and a side-by-side comparison of operators like Betmica, Kikibet and Betninja sit on our best non GamStop casinos guide.
  • How we score and rank sites — including that no operator pays for a better position — is explained in the same guide.
  • General background on GAMSTOP, self-exclusion and how it differs from playing at a non GamStop casino is also covered there in more depth than a contact page allows.

If your question isn't answered by that, our inbox is still the right place to ask.

A Commitment to Accuracy

We try to keep information on non GamStop casinos, casino sites, and betting sites not on GamStop as current and accurate as possible, but this is a fast-moving market — bonus terms, payment options and licensing details shift regularly. Reader feedback is one of the ways we catch things before they go stale, so if you've noticed a discrepancy between what we've published and what you found on a site, we genuinely want to hear about it.

Thank you for taking the time to get in touch. Whether it's a quick question or detailed feedback, someone will read it and reply. Remember that all gambling content on this site is intended for readers aged 18 and over.